Frequently Asked Questions
Is there a contract required for service?
No, there are no written contracts required to start on-site first aid service.
In which cities or areas is on-site van service available?
Service is available in the greater metro areas of Seattle, Portland, and Denver with some exceptions to outlying regions.
Is there a minimum order amount?
There is a minimum order amount of $75. However, if your kit usage is low, we set up complimentary inspection visits and based on usage findings, change your service cycle to reflect your re-stocking needs.
Does HART Health charge any service, cleaning, organization or kit inspection fees?
HART Health does not charge any service, cleaning, organization or kit inspection fees.
How does my HART Health service rep determine what goes into my first aid stations?
Our non-commission based sales & service representatives strictly adhere to the stock levels you set up through our unique inventory control system, AccuTrack. We simply replace the items that have been used or expired to return your first aid stations to your pre-determined stock levels.
How often will my first aid stations get serviced?
Our convenient and flexible service schedule is determined by your company's usage which can vary throughout the year depending on your business. Typical service cycles are bi-monthly, monthly, every other month, and quarterly.
What does full disclosure OTC medicine labeling mean?
Some first aid products only give partial disclosures, referring you to the original box for all warnings and ingredients. However, every HART Health product provides the end-user with all the information on each individual packet.
How do I begin on-site first aid service through HART Health?
Simply dial 1-800-234-HART(4278) and our friendly HART Health reps will handle the rest.